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Disclaimer

This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include but are not limited to: statements relating to our financial guidance for the fourth quarter 2024 and full year 2024 and underlying assumptions; our ability make Etsy the shopping destination for gifts this holiday season; our efforts to restart our growth engine by focusing on the things that differentiate us from other online marketplaces; our efforts to position ourselves as the place you come early on for inspiration; the untapped potential of our app; exposure to the breadth of offerings on Etsy leading to increased consideration and visit frequency; consistently delightful buying experiences leading to more purchase frequency; the ability of our investments in the app, search, and quality to create a superior experience; our ability to evolve our rewards program; the opportunity presented by physical gift cards; our long-term growth flywheel; our ability to drive profitability; our ability to build deeper loyalty and engagement; the impact of overall macro conditions and discrete events on our results; and the impact of domestic and global geopolitical uncertainties, including the U.S. general election, on consumer shopping trends.

Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as “aim,” “anticipate,” “believe,” “could,” “enable,” “estimate,” “expect,” “goal,” “intend,” “may,” “outlook,” “plan,” “potential,” “target,” “will,” or similar expressions and derivative forms and/or the negatives of those words.

Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include but are not limited to: (1) the level of demand for our services or products sold in our marketplaces; (2) the importance to our success of the trustworthiness of our marketplaces and our ability to attract and retain active and engaged communities of buyers and sellers; (3) the fluctuation of our quarterly operating results; (4) our failure to meet our publicly announced guidance or other expectations; (5) any real or perceived inaccuracies in our operational metrics; (6) if we or our third-party providers are unable to protect against technology vulnerabilities, service interruptions, security breaches, or other cyber-related events; (7) our dependence on continued and unimpeded access to third-party services, platforms, and infrastructure; (8) macroeconomic events that are outside of our control; (9) operational and compliance risks related to our payments systems; (10) our ability to recruit and retain employees; (11) our ability to compete effectively; (12) enforcement of our marketplace policies; (13) our ability to enhance our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (14) risks related to our environmental, social, and governance activities and disclosures; (15) our efforts to expand our operations outside of the United States; (16) acquisitions that may prove unsuccessful or divert management attention; (17) failure to deal effectively with fraud; (18) compliance with evolving regulations, including in the area of privacy and data protection; and (19) litigation and regulatory matters, including intellectual property claims. These and other risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date hereof. We disclaim any obligation to update forward-looking statements.

This presentation is a high-level summary of our Q3 2024 financial results. For more information please refer to our press release dated October 30, 2024 and filings with the SEC. Please see the appendix for a reconciliation of the non-GAAP financial measures used in this presentation to their respective most directly comparable financial measures, where available, calculated in accordance with GAAP.

For information about how we define active buyers, new buyers, reactivated buyers, repeat buyers and habitual buyers, see our most recent Annual Report on Form 10-K.

Our Leadership

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Josh Silverman, Chief Executive Officer

Josh Silverman is Etsy's Chief Executive Officer, leading the company as it builds a platform that empowers creative entrepreneurs around the world. He is also a member of Etsy's board of directors.

Josh's two decades of leadership experience include growing consumer technology companies and scaling global marketplaces. He previously served as President of Consumer Products and Services at American Express, CEO of Skype, and CEO of shopping.com, and he held various executive roles at eBay. Earlier in his career, Josh co-founded Evite, Inc. where he also served as the company's CEO. He is currently on the board of directors of Shake Shack.

Josh has a deep commitment to community and civic engagement. He currently serves as Chairman of Code Nation, a non-profit that equips students in under-resourced schools with both fundamental coding skills and professional experiences. He was previously a member of the Stanford Business School Management board and the Lincoln Center Theater board.

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Kruti Patel Goyal, President & Chief Growth Officer

Kruti Patel Goyal is Etsy’s President and Chief Growth Officer, responsible for bringing together all customer touch points to deliver a more compelling and inspiring experience for Etsy's millions of buyers and sellers. She oversees Product, Marketing, Member Support, Trust and Safety, and Strategy and Operations. Kruti is also acting CEO of Depop, working closely with Depop's executive team to identify their next leader.

Kruti was named CEO of Depop in September 2022. During her tenure she strengthened Depop’s core marketplace proposition and prioritized product development and marketing strategies that have differentiated Depop in the growing secondhand market. Together, these initiatives accelerated gross merchandise sales and made Depop the fastest-growing online apparel resale marketplace in the U.S.) Depop was named to TIME's list of the 100 Most Influential Companies 2024.

Prior to joining Depop, Kruti worked at Etsy for over 10 years, serving in leadership roles through multiple phases of growth. Her responsibilities included serving as Etsy's Chief Product Officer, overseeing Etsy's global Seller Services business, managing Corporate Development, leading the International Growth team and serving as the first head of Marketplace Integrity and Trust & Safety. Kruti began her career in M&A at Morgan Stanley and at General Atlantic Partners as a growth equity investor in technology businesses.

 

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Lanny Baker, Chief Financial Officer

Lanny Baker is Etsy’s Chief Financial Officer, responsible for managing Etsy’s global financial operations.

Lanny previously served as Chief Financial Officer and Chief Operating Officer of Eventbrite. Prior to Eventbrite, Baker was CFO at Yelp, where he led corporate finance, investor relations and workplace functions during a period of significant growth for the business. Lanny has also served as the CEO and CFO at ZipRealty and CFO at Monster Worldwide.

Lanny began his career as an equity research analyst in the internet and ecommerce sectors at Salomon Brothers (subsequently Salomon Smith Barney, then Citigroup). He has served as a member of the Board of Directors of multiple internet companies, including Leaf Group, XO Group, and HomeAway.

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Brad Minor, Chief Marketing Officer

Brad Minor is Etsy’s Chief Marketing Officer, responsible for expanding brand consideration and loyalty globally.

Brad joined Etsy in April 2022 as Vice President of Brand Marketing & Communications and was promoted to Chief Brand Officer in 2024. In these roles, he led the evolution and execution of Etsy's brand strategy, which amplifies the company’s commitment to keeping commerce human. His creative vision and leadership also drove multiple cross-functional initiatives, including the launch of Etsy's gifting strategy, which included the brand’s first spot during the biggest football game of the year, and a multichannel brand mission campaign that celebrated the creativity of Etsy’s community of sellers.

Brad joined Etsy from HubSpot where he was Vice President of Brand, and prior to that he was SVP, Brand Marketing for SiriusXM. His career journey has also included brand leadership roles in the financial services and hospitality sectors.

 

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Nick Daniel, Chief Product Officer

Nick Daniel is Etsy’s Chief Product Officer. He is responsible for leading Etsy's product development efforts worldwide, building exceptional shopping experiences across platforms, and enabling creative entrepreneurs to start, manage and scale global businesses.

Since 2014, Nick has led highly-technical, complex, and cross-functional initiatives that have unlocked significant value for Etsy’s customers and stakeholders. He championed the expansion and optimization of Etsy Ads and oversaw efforts to create a more personalized shopping experience, improve the selling platform, and scale Etsy’s marketing technology capabilities.

Prior to joining Etsy, Nick worked in sales engineering at Google and, earlier in his career, held various consulting and software development roles. He holds a BS in Computer Engineering from the University of Dayton and an MBA and Master of Information Systems from Boston University.

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Colin Stretch, Chief Legal Officer and Corporate Secretary

Colin Stretch is Etsy’s Chief Legal Officer and Corporate Secretary, responsible for overseeing Etsy’s legal, policy, and advocacy functions.

Colin brings 25 years of legal experience to Etsy, including as former General Counsel of Facebook (now Meta) from 2013-2019 where he led the company’s legal and compliance functions as well as corporate legal affairs. Before that, he was Facebook’s Deputy General Counsel from 2010-2013, running the regulatory and litigation divisions. After Facebook, Colin became a Leader-in-Residence at Columbia University Law School’s Reuben Mark Initiative for Organizational Character & Leadership and was an Executive-in-Residence at Columbia Business School.

Earlier in his career, Colin was a partner at Kellogg, Hansen, Figel & Frederick. He also clerked for Justice Stephen G. Breyer on the United States Supreme Court and Judge Laurence H. Silberman on the United States Court of Appeals for the D.C. Circuit. He was a member of the Honors Program in the Antitrust Division of the United States Department of Justice.

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Toni Thompson (Nadal), Chief Human Resources Officer

Toni Thompson (Nadal) is Etsy's Chief Human Resources Officer and is responsible for advancing Etsy’s high-performing, equitable, and inclusive culture, aligning global talent to growth opportunities and continuing to shape how Etsy approaches the future of work. Toni joined Etsy in 2020 and, prior to her role as CHRO, she served as Etsy’s Vice President of People and Talent Strategy where she led the talent development strategy through periods of significant transformation, including scaling teams to support marketplace growth and Etsy’s expansion into a House of Brands.

Toni’s nearly two decades of human resources experiences across talent strategy, HR operations and DEI bring a unique perspective on how businesses can unlock the potential of their workforces. Prior to joining Etsy, Toni was the Senior Vice President of People and Talent at The Muse and held human resources leadership roles at Condé Nast.

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David Mandelbrot, Reverb Chief Executive Officer

David Mandelbrot is CEO at Reverb, the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Prior to joining Reverb, David was CEO of Indiegogo, where he led the crowdfunding platform as it helped users raise more than $1 billion for hundreds of thousands of projects. David has more than two decades of leadership experience, including time as VP and GM of Yahoo!’s media and entertainment division.