This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include statements relating to our financial guidance for the fourth quarter of 2020 and key drivers thereof; the impact of our investments on topline growth; our ability to capitalize on our large market opportunity; and the uncertain impacts that the COVID-19 pandemic may have on our business, strategy, operating results, key metrics, financial condition, profitability, and cash flows and changes in overall level of consumer spending and volatility in the global economy..

Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as “anticipates,” “believes,” “could,” “estimates,” “expects,” “may,” “plans,” “will,” “intends,” or similar expressions and the negatives of those words.

Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include: (1) risks related to the ongoing COVID-19 pandemic, which continues to impact our GMS, other key metrics and results of operations in numerous ways that remain volatile and unpredictable; (3) our failure to meet our publicly announced guidance or other expectations; (4) our ability to successfully execute on our business strategy or if our strategy proves to be ineffective; (5) our ability to attract and retain an active and engaged community of sellers and buyers; (6) our ability to maintain our growth; (7) macroeconomic events that are outside of our control; (8) our ability to recruit and retain employees; (9) the importance to our success of the trustworthiness of our marketplace and the connections within our community; (10) our ability to enhance our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (11) the effectiveness of our marketing efforts; (12) the effectiveness of our mobile solutions for sellers and buyers; (13) our ability to expand our business in our core geographic markets; (14) regulation in the area of privacy and protection of user data; (15) our dependence on third-party payment providers; (16) acquisitions that may prove unsuccessful or divert management attention, including our acquisition of Reverb; and (17) the potential misuse or disclosure of sensitive information about members of our community and the potential for cyber-attacks. These risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our Quarterly Report for the quarter ended June 30, 2020,, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, we cannot guarantee future results, levels of activity, performance, achievements or events and circumstances reflected in the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date of this presentation. We disclaim any obligation to update forward-looking statements.

Impact Reporting

Our Impact Strategy and Progress

We believe that consumers are demanding more of the businesses they support and that the companies best positioned to succeed will build win-win solutions that are good for people, the planet, and profit. We are committed to growing sustainably by aligning our mission, guiding principles, and business strategy.

  • We have developed an impact strategy that reflects the positive economic, social, and environmental impact we want to have on the world while advancing and complementing our business strategy.
  • We expect to continue to evolve our impact strategy in the future as our impact work matures.
  • Since announcing our impact strategy in 2017, we have updated some of our goals to be more specific, measurable, and time bound.
  • We are pleased to share our progress as we execute on this strategy, and we will continue to report our results transparently as it relates to our impact goals.

Economic Impact

Make creative entrepreneurship a path to economic security and personal empowerment.

  • Create and grow economic opportunities for creative entrepreneurs.
  • Foster economic and personal empowerment.
  • Advocate for public policies that advance our commitments to economic empowerment, equity and ecological sustainability.

Social Impact

Enable equitable access to the opportunities that
we create.

  • Build diverse and inclusive workforces that are broadly representative of their communities.
  • Build a diverse, equitable, and sustainable supply chain to support our operations and bring value to our company and our vendors.
  • Ensure our marketplaces are diverse, welcoming, and inclusive places to sell and shop.

Ecological Impact

Build long-term resilience by eliminating our carbon impacts and fostering responsible resource use.

  • Achieve best-in-class sustainable operations by sourcing 100% renewable electricity, reducing the intensity of our energy use, and running zero waste operations.
  • Run a carbon neutral business.
  • Establish our marketplaces as destinations for sustainably-minded shoppers and conscious living.

Impact Reports & Resources

Etsy’s Privacy Policy

We care deeply about privacy and we’re committed to being upfront about our privacy practices, including how we treat personal information.

View Our Privacy Policy

2019 Impact Highlights



to the U.S. economy and created


jobs in the independent worker economy.


of our workforce is Black & Latinx



of our electricity from renewable sources.

We offset


of our emissions generated from Etsy.com shipping.