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Disclaimer

This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include but are not limited to: statements relating to our financial guidance for the fourth quarter 2024 and full year 2024 and underlying assumptions; our ability make Etsy the shopping destination for gifts this holiday season; our efforts to restart our growth engine by focusing on the things that differentiate us from other online marketplaces; our efforts to position ourselves as the place you come early on for inspiration; the untapped potential of our app; exposure to the breadth of offerings on Etsy leading to increased consideration and visit frequency; consistently delightful buying experiences leading to more purchase frequency; the ability of our investments in the app, search, and quality to create a superior experience; our ability to evolve our rewards program; the opportunity presented by physical gift cards; our long-term growth flywheel; our ability to drive profitability; our ability to build deeper loyalty and engagement; the impact of overall macro conditions and discrete events on our results; and the impact of domestic and global geopolitical uncertainties, including the U.S. general election, on consumer shopping trends.

Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as “aim,” “anticipate,” “believe,” “could,” “enable,” “estimate,” “expect,” “goal,” “intend,” “may,” “outlook,” “plan,” “potential,” “target,” “will,” or similar expressions and derivative forms and/or the negatives of those words.

Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include but are not limited to: (1) the level of demand for our services or products sold in our marketplaces; (2) the importance to our success of the trustworthiness of our marketplaces and our ability to attract and retain active and engaged communities of buyers and sellers; (3) the fluctuation of our quarterly operating results; (4) our failure to meet our publicly announced guidance or other expectations; (5) any real or perceived inaccuracies in our operational metrics; (6) if we or our third-party providers are unable to protect against technology vulnerabilities, service interruptions, security breaches, or other cyber-related events; (7) our dependence on continued and unimpeded access to third-party services, platforms, and infrastructure; (8) macroeconomic events that are outside of our control; (9) operational and compliance risks related to our payments systems; (10) our ability to recruit and retain employees; (11) our ability to compete effectively; (12) enforcement of our marketplace policies; (13) our ability to enhance our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (14) risks related to our environmental, social, and governance activities and disclosures; (15) our efforts to expand our operations outside of the United States; (16) acquisitions that may prove unsuccessful or divert management attention; (17) failure to deal effectively with fraud; (18) compliance with evolving regulations, including in the area of privacy and data protection; and (19) litigation and regulatory matters, including intellectual property claims. These and other risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date hereof. We disclaim any obligation to update forward-looking statements.

This presentation is a high-level summary of our Q3 2024 financial results. For more information please refer to our press release dated October 30, 2024 and filings with the SEC. Please see the appendix for a reconciliation of the non-GAAP financial measures used in this presentation to their respective most directly comparable financial measures, where available, calculated in accordance with GAAP.

For information about how we define active buyers, new buyers, reactivated buyers, repeat buyers and habitual buyers, see our most recent Annual Report on Form 10-K.

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Environmental

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Protecting the planet we all call home has been a priority for Etsy since day one. In the face of a changing climate, we are urgently working to lighten our carbon footprint. Etsy.com operations, including our marketplace, are powered by renewable electricity.

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Our 2024 Environmental Goals

Net Zero

Goal: Achieve Net Zero through targets aligned with the science of climate change while continuing to offset our carbon emissions.

  • Etsy, Inc.: By year end 2030, we aim to achieve a 50% reduction in absolute Scope 1+2 greenhouse gas emissions and a 52% reduction in Scope 3 greenhouse gas emissions per dollar of gross profit from a 2020 base year.
  • By year end 2040, we aim to achieve a 90% reduction in absolute Scope 1+2 greenhouse gas emissions and 97% reduction in Scope 3 greenhouse gas emissions per dollar of gross profit from a 2020 base year.
  • Continue to offset quantified Scope 1, 2, and 3 greenhouse gas emissions annually.

We believe our Net Zero work strengthens our position as a trusted brand, a core pillar of our long-term strategy, and makes us more resilient, drives efficiencies, and prepares us for anticipated regulations. What’s more, we believe the benefits of reducing emissions resonate beyond our corporate boundaries, contributing to the overall health of people and the planet.

Sustainable Operations

Goal: Maintain best-in-class sustainable operations.
  • Etsy: Source 100% of electricity used by the Etsy marketplace, Reverb and Depop from renewable sources.
  • Etsy: Achieve “Zero Waste” operations at offices where we maintain operational control by year end 2025.
  • Etsy.com: Achieve a 25% reduction in the intensity of our energy use in offices (kWh/sq. ft.) and for computing (kWh/visit) for Etsy marketplace by year end 2025.

Striving for best-in-class sustainable operations allows us to focus on long-term cost reduction, minimizing waste, and creating a healthier office environment for our employees. In 2023, we continued to make good progress against our goals.

Marketplace Sustainability

Goal: Establish our marketplaces as destinations for sustainably minded shoppers and conscious living by reducing the environmental impact of shopping and fulfillment lifecycles, and creating experiences that promote circularity.
  • Etsy.com: Monitor and report the percent of active listings that have sustainability attributes, and the percent of sellers who have added a sustainability attribute to at least one listing.
  • Depop: Leverage our marketing and product capabilities to facilitate access to circular fashion and inspire more people to shop circular.
  • Reverb: For every new item sold, sell at least one used item, and support circularity by increasing orders of used items by 25% by 2025 (from a 2022 baseline).