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Disclaimer

This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include but are not limited to statements relating to: our financial guidance for the second quarter of 2025 and underlying assumptions; our customer relationship flywheel; the impact of AI, ML, and LLMs; our product development investments and marketing portfolio; strength of our financial foundation; our resiliency and ability to provide a dependable place to buy and sell; our ability to reignite Etsy marketplace growth; our ability to tailor buyer engagement and retention strategies; the impact of personalized browsing, discovery, and buyer experiences; the completion or timing of the sale of Reverb; our ability to continue share repurchases, manage our debt and make ongoing investments in the business; the impact of tariffs on consumer spending and demand for consumer discretionary items; our approach through 2025 and beyond, and our ability to return to robust growth; and our exposure to tariffs and changes to de minimis exemptions.

Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as “aim,” “anticipate,” “believe,” “could,” “enable,” “estimate,” “expect,” “goal,” “intend,” “may,” “outlook,” “plan,” “potential,” “target,” “will,” or similar expressions and derivative forms and/or the negatives of those words.

Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include but are not limited to: (1) macroeconomic, geopolitical, and other events outside of our control; (2) the level of demand for our services or products sold in our marketplaces; (3) the importance to our success of the trustworthiness of our marketplaces and our ability to attract and retain active and engaged communities of buyers and sellers; (4) any real or perceived inaccuracies in our operational metrics; (5) if we or our third-party providers are unable to protect against technology vulnerabilities, service interruptions, security breaches, or other cyber incidents; (6) our dependence on continued and unimpeded access to third-party services, platforms, and infrastructure; (7) operational and compliance risks related to our payments systems; (8) the global scope of our business; (9) our ability to recruit and retain employees; (10) our ability to compete effectively; (11) our ability to enhance our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (12) risks related to our environmental, social, and governance activities and disclosures; (13) barriers to international trade and our efforts to grow our markets globally; (14) acquisitions, dispositions, or strategic partnerships that may prove unsuccessful or divert management attention; (15) our ability to deal effectively with fraud or other illegal activity; and (16) litigation and evolving global legal and regulatory requirements, including privacy and data protection laws, tax laws, product liability laws, laws regulating speech and platform moderation, antitrust laws, and intellectual property and counterfeiting regulations. These and other risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2024, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date hereof. We disclaim any obligation to update forward-looking statements.

This presentation is a high-level summary of our Q1 2025 financial results. For more information please refer to our press release dated April 30, 2025 and filings with the SEC. Please see the appendix for a reconciliation of the non-GAAP financial measures used in this presentation to their respective most directly comparable financial measures, where available, calculated in accordance with GAAP.

For information about how we define active buyers, new buyers, reactivated buyers, repeat buyers and habitual buyers, see our most recent Annual Report on Form 10-K.

Press Release Details

Etsy Expands Executive Team

May 12, 2016

NEW YORK, May 12, 2016 /PRNewswire/ -- Etsy, Inc. (Nasdaq: ETSY), a marketplace where people around the world connect, both online and offline, to make, sell and buy unique goods, today announced that it is expanding its executive team in order to better position itself for long-term, values-aligned growth.

Linda Kozlowski will join Etsy as Chief Operating Officer, effective May 16, 2016. Additionally, Heather Jassy, who currently serves as our SVP, Members & Community, will take on the newly-created role of SVP, Values-Aligned Business, and will focus on ensuring that our mission and values are deeply ingrained into every aspect of Etsy's culture, products, services, business and leadership. We believe that adding to our bench of talent will enable us to build on our existing momentum, enhance our ability to scale our operations globally and provide us with added expertise to pursue new avenues of growth, all while deepening our commitment to our core mission and values.

"Expanding our leadership team reflects our commitment to grow our business strategically, thoughtfully and in a way that is aligned with our core values," said Chad Dickerson, Etsy, Inc. CEO and Chair. "The organizational enhancements we are announcing today are designed to improve our overall business execution capabilities so that we can move even more confidently and purposefully into the future."

Linda brings more than 20 years experience leading cross-functional and global teams in operations, international marketing, business development, public relations and customer service. She was previously COO and VP of Worldwide Operations at Evernote and, earlier, held senior-level positions at Alibaba.com.

Linda has a deep appreciation for our values and a passion for empowering entrepreneurs and small businesses, and we believe her skillset will enhance our ability to execute on our strategy. She will lead our International, Members & Community, Marketing, Brand Design, and Communications teams, enabling us to provide an even more consistent and relevant experience to members of our community around the world.

Through a period of sustained growth and expansion, Heather has built and scaled Etsy's global customer operations, enhanced the integrity of our marketplace, and introduced innovative programs that support and engage our community. For more on Heather's new role, please read her post on the Etsy News Blog.

"I am delighted to welcome Linda to Etsy's very special community," Chad continued. "In addition to her track record of driving global growth in two-sided marketplaces, Linda shares our long-term vision and embraces our unique operating philosophy. Over the past four years, Heather has become a trusted advisor to me on values-related decisions in addition to her excellent work running Member Operations & Community, and I'm looking forward to working closely with her in this new role."

"I have long admired Etsy's focus on connecting people globally through commerce, and I'm excited to work with the talented team and community that Etsy has built," said Linda. "Etsy's mission aligns perfectly with my passion for promoting individual expression, creativity, and opportunity through entrepreneurship around the world."

Kristina Salen, CFO, said, "I believe that this new structure encourages and supports even greater collaboration across key Etsy teams, reflects our ambition to become a truly global company, and positions us to meet the opportunities that lie ahead of us."

About Etsy

Etsy is a marketplace where millions of people around the world connect, both online and offline, to make, sell and buy unique goods. The Etsy community includes the creative entrepreneurs who sell on our platform, thoughtful consumers looking to buy unique goods in our marketplace, retailers and manufacturers who partner with Etsy sellers to help them grow their businesses, and Etsy employees who maintain our platform and nurture our ecosystem. Our mission is to reimagine commerce in ways that build a more fulfilling and lasting world, and we're committed to using the power of business to strengthen communities and empower people.

Etsy was founded in 2005 and is headquartered in Brooklyn, New York.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include information related to our mission, business strategies and plans, business environment and future growth. Forward-looking statements include all statements that are not historical facts. Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including our Annual Report on Form 10-Q for the quarter ended March 31, 2016. Forward-looking statements represent our beliefs and assumptions only as of the date of this press release. We disclaim any obligation to update these forward-looking statements.

To view the original version on PR Newswire, visit:https://www.prnewswire.com/news-releases/etsy-expands-executive-team-300267899.html

SOURCE Etsy, Inc.

Investor Relations Contact: Etsy, Jennifer Beugelmans, ir@etsy.com; Media Contacts: Etsy, Kelly Clausen or Sara Cohen, press@etsy.com