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Disclaimer

This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include but are not limited to: statements relating to our financial guidance for the fourth quarter 2024 and full year 2024 and underlying assumptions; our ability make Etsy the shopping destination for gifts this holiday season; our efforts to restart our growth engine by focusing on the things that differentiate us from other online marketplaces; our efforts to position ourselves as the place you come early on for inspiration; the untapped potential of our app; exposure to the breadth of offerings on Etsy leading to increased consideration and visit frequency; consistently delightful buying experiences leading to more purchase frequency; the ability of our investments in the app, search, and quality to create a superior experience; our ability to evolve our rewards program; the opportunity presented by physical gift cards; our long-term growth flywheel; our ability to drive profitability; our ability to build deeper loyalty and engagement; the impact of overall macro conditions and discrete events on our results; and the impact of domestic and global geopolitical uncertainties, including the U.S. general election, on consumer shopping trends.

Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as “aim,” “anticipate,” “believe,” “could,” “enable,” “estimate,” “expect,” “goal,” “intend,” “may,” “outlook,” “plan,” “potential,” “target,” “will,” or similar expressions and derivative forms and/or the negatives of those words.

Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include but are not limited to: (1) the level of demand for our services or products sold in our marketplaces; (2) the importance to our success of the trustworthiness of our marketplaces and our ability to attract and retain active and engaged communities of buyers and sellers; (3) the fluctuation of our quarterly operating results; (4) our failure to meet our publicly announced guidance or other expectations; (5) any real or perceived inaccuracies in our operational metrics; (6) if we or our third-party providers are unable to protect against technology vulnerabilities, service interruptions, security breaches, or other cyber-related events; (7) our dependence on continued and unimpeded access to third-party services, platforms, and infrastructure; (8) macroeconomic events that are outside of our control; (9) operational and compliance risks related to our payments systems; (10) our ability to recruit and retain employees; (11) our ability to compete effectively; (12) enforcement of our marketplace policies; (13) our ability to enhance our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (14) risks related to our environmental, social, and governance activities and disclosures; (15) our efforts to expand our operations outside of the United States; (16) acquisitions that may prove unsuccessful or divert management attention; (17) failure to deal effectively with fraud; (18) compliance with evolving regulations, including in the area of privacy and data protection; and (19) litigation and regulatory matters, including intellectual property claims. These and other risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date hereof. We disclaim any obligation to update forward-looking statements.

This presentation is a high-level summary of our Q3 2024 financial results. For more information please refer to our press release dated October 30, 2024 and filings with the SEC. Please see the appendix for a reconciliation of the non-GAAP financial measures used in this presentation to their respective most directly comparable financial measures, where available, calculated in accordance with GAAP.

For information about how we define active buyers, new buyers, reactivated buyers, repeat buyers and habitual buyers, see our most recent Annual Report on Form 10-K.

Our Leadership

Etsy Inc. Executive Team

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Josh Silverman, Chief Executive Officer

Josh Silverman is Etsy's Chief Executive Officer, leading the company as it builds a platform that empowers creative entrepreneurs around the world. He is also a member of Etsy's board of directors.

Josh's two decades of leadership experience include growing consumer technology companies and scaling global marketplaces. He previously served as President of Consumer Products and Services at American Express, CEO of Skype, and CEO of shopping.com, and he held various executive roles at eBay. Earlier in his career, Josh co-founded Evite, Inc. where he also served as the company's CEO. He is currently on the board of directors of Shake Shack.

Josh has a deep commitment to community and civic engagement. He currently serves as Chairman of Code Nation, a non-profit that equips students in under-resourced schools with both fundamental coding skills and professional experiences. He was previously a member of the Stanford Business School Management board and the Lincoln Center Theater board.

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Rachel Glaser, Chief Financial Officer

Rachel Glaser is Etsy’s CFO, bringing more than 30 years of senior financial experience to Etsy. She’s responsible for overseeing our global financial operations.

Before Etsy, Rachel served as CFO of Leaf Group, where she led efforts that strengthened operating efficiency and helped the company through a transformative period and a return to growth. Prior to joining Leaf, Rachel was CFO at Move, Inc. and helped lead a successful sale of the company to News Corporation.

Rachel has also held roles as Senior Vice President, Operations Finance at Yahoo! and at The Walt Disney Company, where she spent nearly 20 years in leadership positions in finance, operations, and technology teams. Rachel Glaser was elected to the Board of Directors of The New York Times Company in 2018.

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Nick Daniel, Chief Product Officer

Nick Daniel is Etsy’s Chief Product Officer. He is responsible for leading Etsy's product development efforts worldwide, building exceptional shopping experiences across platforms, and enabling creative entrepreneurs to start, manage and scale global businesses.

Since 2014, Nick has led highly-technical, complex, and cross-functional initiatives that have unlocked significant value for Etsy’s customers and stakeholders. He championed the expansion and optimization of Etsy Ads and oversaw efforts to create a more personalized shopping experience, improve the selling platform, and scale Etsy’s marketing technology capabilities.

Prior to joining Etsy, Nick worked in sales engineering at Google and, earlier in his career, held various consulting and software development roles. He holds a BS in Computer Engineering from the University of Dayton and an MBA and Master of Information Systems from Boston University.

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Raina Moskowitz, Chief Operating & Marketing Officer

Raina Moskowitz is Etsy’s Chief Operating and Marketing Officer. In this role, her mission is to drive growth globally by expanding brand consideration and deepening customer trust and loyalty. She leads Etsy’s Strategy and Operations, Marketing, Member Services, Trust & Safety, International, and Impact teams. Raina joined Etsy in 2018 and, prior to her current role, was Chief Operating Officer.


Before Etsy, Raina led U.S. customer marketing at American Express, responsible for driving growth, loyalty and retention for American Express customers in the U.S., and held multiple leadership roles in product and strategy. Since 2020, she has served on the board of directors of Sprout Social (Nasdaq: SPT), a provider of cloud based social media management software. Raina is a graduate of the Wharton School at the University of Pennsylvania.

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Rachana Kumar, Chief Technology Officer

Rachana Kumar is Etsy’s Chief Technology Officer, focused on leveraging technology to create economic empowerment opportunities for Etsy’s vibrant, global community. Over the course of her eight-year tenure, Rachana has played a leading role in critical initiatives, such as launching Etsy's product development principles, driving mobile and app penetration, and buyer growth. Most recently, Rachana served as the Managing Director of Etsy Mexico, where she was responsible for opening the company’s Mexico City office and building the team to nearly 130 employees in just 18 months.

Rachana's experience spans multiple countries and industries ranging from media and ecommerce in the US, the sociopolitical space in India, and international development in Cambodia. She is passionate about using technology for good and has worked with the UN, Council on Foreign Relations, and ran her own non profit organization.

Rachana holds a Bachelor's degree from RV College of Engineering in Bengaluru, India and a Master of Public Administration from Columbia University. She has been recognized as one of the Top 50 Women in Tech by the National Diversity Council, and has received the Digital Diversity Network's Innovation and Inclusion CodeBreakers Award, Innovators & Disrupters Award from New York on Tech and Future CIO Award at Women in IT Awards.

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Colin Stretch, Chief Legal Officer and Corporate Secretary

Colin Stretch is Etsy’s Chief Legal Officer and Corporate Secretary, responsible for overseeing Etsy’s legal, policy, and advocacy functions.

Colin brings 25 years of legal experience to Etsy, including as former General Counsel of Facebook (now Meta) from 2013-2019 where he led the company’s legal and compliance functions as well as corporate legal affairs. Before that, he was Facebook’s Deputy General Counsel from 2010-2013, running the regulatory and litigation divisions. After Facebook, Colin became a Leader-in-Residence at Columbia University Law School’s Reuben Mark Initiative for Organizational Character & Leadership and was an Executive-in-Residence at Columbia Business School.

Earlier in his career, Colin was a partner at Kellogg, Hansen, Figel & Frederick. He also clerked for Justice Stephen G. Breyer on the United States Supreme Court and Judge Laurence H. Silberman on the United States Court of Appeals for the D.C. Circuit. He was a member of the Honors Program in the Antitrust Division of the United States Department of Justice.

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Toni Thompson (Nadal), Chief Human Resources Officer

Toni Thompson (Nadal) is Etsy's Chief Human Resources Officer and is responsible for advancing Etsy’s high-performing, equitable, and inclusive culture, aligning global talent to growth opportunities and continuing to shape how Etsy approaches the future of work. Toni joined Etsy in 2020 and, prior to her role as CHRO, she served as Etsy’s Vice President of People and Talent Strategy where she led the talent development strategy through periods of significant transformation, including scaling teams to support marketplace growth and Etsy’s expansion into a House of Brands.

Toni’s nearly two decades of human resources experiences across talent strategy, HR operations and DEI bring a unique perspective on how businesses can unlock the potential of their workforces. Prior to joining Etsy, Toni was the Senior Vice President of People and Talent at The Muse and held human resources leadership roles at Condé Nast.

House of Brands Subsidiary Leadership

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Kruti Patel Goyal, Depop Chief Executive Officer

Kruti Patel Goyal was promoted to Chief Executive Officer of Depop effective September 2022.  Previously, she was Etsy’s Chief Product Officer, responsible for leading the company’s product development efforts worldwide, building exceptional shopping experiences across platforms, and enabling creative entrepreneurs to start, manage and scale global businesses.

Kruti has held many integral roles at Etsy since joining the Company in 2011, helping lead through multiple phases of growth. Her prior roles have included overseeing Etsy's Seller Services business globally, managing Corporate Development, leading the International growth team and serving as the company’s first head of Marketplace Integrity and Trust & Safety teams.

Before joining Etsy, Kruti worked in strategy and business development at Viacom and at Product (RED). Kruti began her career in M&A at Morgan Stanley and at General Atlantic Partners as a growth equity investor in technology businesses.

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David Mandelbrot, Reverb Chief Executive Officer

David Mandelbrot is CEO at Reverb, the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Prior to joining Reverb, David was CEO of Indiegogo, where he led the crowdfunding platform as it helped users raise more than $1 billion for hundreds of thousands of projects. David has more than two decades of leadership experience, including time as VP and GM of Yahoo!’s media and entertainment division.