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Disclaimer

This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include but are not limited to statements relating to: our financial guidance for the first quarter 2025 and underlying assumptions; our expectations regarding improved GMS performance beyond the first quarter; our efforts to gain buyer consideration, make Etsy more Etsy, the starting place for special, and return to meaningful GMS growth; the impact and potential of AI, LLMs, and ML models; Depop’s growth journey; our ability to build upon improvements, and elevate and empower our seller base; the potential impact of Etsy Insider; our marketing plans and investments; our ability to create a flywheel; our efforts to drive growth, consideration, engagement, and frequency; and the utility of our U.S. versus non-U.S. GMS performance disclosure

Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as “aim,” “anticipate,” “believe,” “could,” “enable,” “estimate,” “expect,” “goal,” “intend,” “may,” “outlook,” “plan,” “potential,” “target,” “will,” or similar expressions and derivative forms and/or the negatives of those words.

Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include but are not limited to: (1) the fluctuation of our quarterly operating results; (2) our failure to meet our publicly announced guidance or other expectations; (3) the importance to our success of the trustworthiness of our marketplaces and our ability to attract and retain active and engaged communities of buyers and sellers; (4) any real or perceived inaccuracies in our operational metrics; (5) if we or our third-party providers are unable to protect against technology vulnerabilities, service interruptions, security breaches, or other cyber incidents; (6) our dependence on continued and unimpeded access to third-party services, platforms, and infrastructure; (7) operational and compliance risks related to our payments systems; (8) the global scope of our business; (9) our ability to recruit and retain employees; (10) our ability to compete effectively; (11) our ability to enhance our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (12) our environmental, social, and governance Impact strategy; (13) our efforts to expand internationally; (14) acquisitions, dispositions, or strategic partnerships that may prove unsuccessful or divert management attention; (15) our ability to deal effectively with fraud or other illegal activity; and (16) litigation and evolving global legal and regulatory requirements, including privacy and data protection laws, tax laws, product liability laws, laws regulating speech and platform monitoring or moderation, antitrust laws, intellectual property and counterfeiting regulations. These and other risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2024, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date hereof. We disclaim any obligation to update forward-looking statements.

This presentation is a high-level summary of our Q4 2024 and consolidated 2024 financial results. For more information please refer to our press release dated February 19, 2025 and filings with the SEC. Please see the appendix for a reconciliation of the non-GAAP financial measures used in this presentation to their respective most directly comparable financial measures, where available, calculated in accordance with GAAP.

For information about how we define active buyers, new buyers, reactivated buyers, repeat buyers and habitual buyers, see our most recent Annual Report on Form 10-K.

ESG Overview

We have developed an impact strategy and goals that reflect the positive impact we want to have on the world while advancing and complementing our business strategy, and we are pleased to provide an update on our progress in our most recently published 2024 Integrated Annual Report on Form 10-K.

Our Goals, Strategy & Progress

A Message From Our CEO

Our ESG Framework holistically expresses the positive impact we want our business to have

Our Approach to Impact Reporting

We apply similar focus, discipline, and accountability to our environmental, social, and governance (“ESG”) reporting metrics as we do our financial metrics, and we believe that together they make us stronger and more resilient. We use our required filings with the Securities and Exchange Commission (“SEC”), as well as our Investor Relations website and Etsy News blog, as our primary communications channels for information relating to our Impact strategy and progress. We have various approaches for determining what information we disclose in our ESG reporting, including feedback we receive from the financial community and other stakeholders. In addition, we continue to report our ESG metrics using the relevant Sustainability Accounting Standards Board (“SASB”) sector standards for our industry and Task Force on Climate-Related Financial Disclosures (“TCFD”) frameworks.

Since 2018, we’ve shared our ESG metrics alongside our financial results in our Integrated Annual Report. We do not publish a separate Corporate Social Responsibility Report.

Our “House of Brands” and ESG Reporting Boundary

We also strive to stay abreast of new disclosure regulations, such as the Corporate Sustainability Reporting Directive (“CSRD”), that we are or may be required to comply with so we can develop an action plan and prepare to comply. We expect to continue to evolve our Impact strategy and ESG reporting in the future as our Impact work at Etsy and the broader industry matures. Our discussion of Impact strategy, highlights, and ESG data includes the operations of our Etsy, Reverb, and Depop marketplaces except where noted.

Keep Commerce Human

We are committed to growing sustainably by aligning our mission and business strategy to help create economic impact through entrepreneurship.

How We Drive Impact

Underpinning our Impact strategy is a set of levers we employ to drive toward our Impact goals while advancing and complementing our business strategy.

2024 Highlights

Deployed

$20.5M

of our $30 million Impact Investment fund since 2022

Made over

5.6M

in philanthropic donations across our House of Brands

Supported over 3,550 entrepreneurs through the Etsy Uplift Fund

Over

160 M

listings with circular attributes across our House of Brands

Sourced

100%

renewable energy for quantified office and remote working electricity usage

Reduced absolute Scope 1 and 2 greenhouse gas emissions by

33%

since 2020

Reduced Scope greenhouse gas emissions intensity (tonnes of CO2e per million dollars of gross profit) by

37%

since 2020

Supported over

250,000

sellers with disaster response resources

Deployed Made over Supported over Over
$20.5M $5.6M 3,550 160M
of our $30M Impact Investment fund since 2022 in philanthropic donations across our House of Brands entrepreneurs through the Etsy Uplift Fund listing with circular attributes were created by our sellers across our House of Brands
Sourced Reduced absolute Scope 1 and 2 greenhouse gas emissions by Reduced Scope greenhouse gas emissions intensity (tonnes of CO2e per million dollars of gross profit) by Supported over
100% 33% 37% 250,000
renewable energy for quantified office and remote working electricity usage since 2020 since 2020 sellers with disaster response resources